Shipping policy

We charge the following amounts for shipping:

Destination Shipping charge Transit time
Austria, Benelux, France, Germany and Ireland €  7,95 inc VAT 2-3 days
Other EU countries (mainland Europe) € 22,95 inc VAT 3-5 days
Cyprus and Malta € 37,95 inc VAT 3-5 days
Other mainland Europe (non-EU) € 24,95 exc VAT 4-7 days

Where an item is in stock, all orders received before 14.00 hrs weekdays are shipped the same day. Orders received outside of these times are shipped the next working day. For out of stock items, please add the indicated lead-times to the above transit times.

Returns policy

All products purchased from us may be returned within 14 days of receipt provided that they have not been opened. We will provide a full refund less actual shipping charges incurred by us.

Before returning anything to us, please contact us to obtain an RMA (Return Merchandise Authorisation) number. As the RMA number enable us to track your return, we are unable accept any returns without one.

Goods must be returned to us in original saleable condition using your carrier of choice. We recommend using an insured delivery service. We regret that we cannot accept returns of opened or custom-made products.