Shipping policy

We charge the following amounts for shipping:

Destination Shipping charge Transit time
Austria, Benelux, France, Germany and Ireland  
 - Economy €  6,95 inc VAT 2-3 days
 - Express € 24,95 inc VAT 1 day
     
Other EU countries € 16,95 inc VAT 3-5 days
Europe (non-EU) € 16,95 exc VAT 4-7 days

Where an item is in stock, all orders received before 14.00 hrs weekdays are shipped the same day. Orders received outside of these times are shipped the next working day. If an item is out of stock, we will contact you to let you know when it can be expected.


Returns policy

All products purchased from us may be returned within 14 days of receipt provided that they have not been opened. We will provide a full refund less actual shipping charges incurred by us.

Before returning anything to us, please contact us to obtain an RMA (Return Merchandise Authorisation) number. As the RMA number enable us to track your return, we are unable accept any returns without one.

Goods must be returned to us in original saleable condition using your carrier of choice. We recommend using an insured delivery service. We regret that we cannot accept returns of opened or custom-made products.